Troubleshooting Wireless Keypads: Common Reasons for PIN Failures

A wireless outdoor keypad is a convenient way to access your garage without a remote or key. However, because keypads are exposed to rain and sun, they are prone to battery drain and signal issues.

Top Keypad Troubleshooting Steps

If your keypad stops working:

• Replace the 9-Volt Battery: Slide off the bottom cover and replace the battery. This fixes 80% of keypad issues.
• Verify the Lockout Mode: Make sure the lockout mode on your inside wall button is not activated, as this blocks keypad signals.
• Reprogram the PIN: Follow the programming steps on the inside of the keypad cover to reset your 4-digit code.